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uSell Auctions
Help Center
Promoted articles
Why should I choose uSell Auctions?
How does bidding work?
How are devices tested and graded?
Common Topics
Registration
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Why should I choose uSell Auctions?
How do I sign up?
Can I apply to participate in uSell Auctions if I am an international buyer?
Can I buy devices outside of the auction?
When is the next auction?
Bidding
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How does bidding work?
Can I edit my bids?
Can I cancel my bids?
Can I bid on more than one lot?
Can I buy more devices than what is listed in the lot?
What does "Reserve Not Met" mean?
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Grading and Condition
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How are devices tested and graded?
What is a Cosmetic grade?
Do all your devices have clean ESN and IMEI numbers?
Are Apple devices all cleared of iCloud Lock?
What does "Unlocked" mean?
Are the images shown of actual devices from the lot?
Payment
How long do I have to pay for my devices?
What payment methods are accepted?
How do I know the status of my payment?
Do I have to pay any fees in addition to the bid amount?
Will sales tax be added to the final cost?
What happens after I have paid for my devices?
Shipping
How does shipping work?
Do you ship internationally?
Is the shipment insured?
When will my shipment be sent?
Can I get a manifest for my shipment?
How can I track my shipment?
Account
How do I change my User ID for uSell Auctions?
How do I change my password for uSell Auctions?
I received notification that my application was approved; what do I do next?
Can I view the details of my orders?
Can I get an invoice for my recent uSell Auction purchase?
Additional Questions
How can I contact uSell?
What do I do if I have a problem with the devices I have received?
What is your return policy?
Will uSell share the winning bid prices for previous Auction lots?
